Overview
Silver Cross Hospital and Compass Healthcare strengthened their operational partnership throughout FY25, achieving measurable progress across Environmental Services (EVS) and Food & Nutrition Services (FNS).
Explore how a shared commitment to quality, technology integration, workforce engagement, and patient-centered innovation drove meaningful results—enhancing safety, satisfaction, efficiency, and overall financial performance.
“All of the staff we interacted with were very kind and they did their jobs well. The food team made sure the food was going to the right person and they set up my table and made it easy for me to enjoy my meal. The transport team made me feel safe and my room felt very clean.”
– Patient Survey Comment,
Press Ganey
Results
FY 24-25
Improved Throughput
23%
points increase in Perception of Cleanliness
93%-100%
Exceeding Compliance and Regulatory KPIs In:
Patient areas (93%), Operating rooms (100%) ATP testing compliance (97%)
