In every disaster, it’s the people behind the plan that keep hospitals open. KEEPING A HOSPITAL OPEN DURING A WILDFIRE WEEK During a Northern California wildfire surge, one community hospital stayed fully operational by executing its all-hazards playbook. EVS moved first, switching to wildfire protocols (increased HEPA filter rotations, negative-pressure checks, ash-control at entrances) and […]
Author Archives: Compass Healthcare
By blending hospitality disciplines under one cultural and operational playbook, TouchPoint delivers efficiency gains traditional hospital departments can’t achieve alone. THE HOSPITALITY GAP IN HEALTHCARE OPERATIONS Hospitals don’t suffer from a lack of effort, they suffer from fragmentation. Dining, EVS, transport, observation, and even front-of-house services often run on different handoffs, dashboards, and incentives. The […]
Hospitals can no longer afford siloed support services. Unifying facilities, transport, observation, and sterile processing unlocks the next level of efficiency and reliability. WHEN SILOES SLOW THE SYSTEM It’s a scenario we’ve all seen before: a bed that’s clean but not transported, a patient marked “ready” with no sitter available, a case delayed for an […]
True operational efficiency starts before equipment fails — it begins with smarter planning, sourcing, and replacement cycles. THE LIFECYCLE BLIND SPOT For large health systems, lifecycle management is no longer a facilities or staffing discussion. It is a technology and process discipline. The ability to extend equipment life, stabilize uptime, and reduce reactive labor depends […]
WHAT NEW FDA/FNS MENU IDENTIFIERS MEAN FOR HEALTHCARE Across the country, regulators are asking foodservice operators to be clearer about what’s on the plate. FDA menu-labeling rules (e.g., calorie disclosure for standard items) and USDA Food & Nutrition Service (FNS) nutrition standards in government-supported programs are pushing more transparency—calories, sodium, added sugars, whole grains, and […]
From self-operate or another vendor, Compass makes transitions routine without missing a beat on quality, safety, or experience. Transitions feel risky for four reasons: disruption, cultural fit, loss of control, and data chaos. Compass neutralizes those fears with a single governance spine, connected technology, and a people-first approach. THE FOUR CORNERS OF A CLEAN HANDOFF […]
One team, one clock, zero drama on go-live. When you change EVS and Transport, the stakes are immediate: room turns, diagnostic timeliness, and ED holds. Crothall de-risks the move by converting EVS and Transport into a single flow cell, with EHR-triggered tasks, shared targets, and visible governance from the first hour. THE FOUR CORNERS OF […]
Consumer and regulatory food trends are converging. Hospitals that move first on nutrition transparency and wellness branding will capture loyalty and revenue. WHY HEALTHCARE DINING IS NOW A BRAND STATEMENT A patient’s first hot meal, a nurse’s 2 a.m. grab-and-go, a parent scanning the pediatrics menu, these moments shape how your hospital feels. In today’s […]
Hospitals can drive measurable population-health gains by closing loops—turning surplus into local economic opportunity. WHY “CIRCULAR HEALTHCARE” MATTERS NOW A circular economy in healthcare means designing operations so materials, food, devices, and even labor capacity are continuously repurposed—preventing waste and reinvesting value back into patients, staff, and the community. In today’s strategy-first environment, health systems […]








